Servicenow SPM Certified Architect - SPM Certification Mandatory
About The Position
FIRSTNET GLOBAL LLC is looking for a ServiceNow SPM Certified Architect for a contracting position. This is a Lead Level BPC or TC role with multiple remote openings. The company, FirstNet Global, is a WMBE-certified company offering a range of services including IT consulting, Software Development, Cyber Security, Cloud and DevOps services, ServiceNow solutions, and Staffing Services worldwide. They are headquartered in Dallas, Texas, USA, and utilize best-in-class technologies to help clients achieve quality and cost-effective results. Their vision is to be the most trusted partner for their customers, ensuring reliability and excellence, and their mission is to provide a positive and results-oriented business experience, focusing on client success and satisfaction. They foster a positive workplace environment, emphasize performance quality, and drive productivity. FirstNet Global is also committed to various social causes.
Requirements
- ServiceNow SPM certification is required.
- Minimum of 10 years of experience in ServiceNow implementations and architecture.
- Strong understanding of ServiceNow modules, workflows, and integrations.
- Proven experience in stakeholder management and client-facing roles.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently in a remote environment.
- Strong communication skills, both verbal and written.
Nice To Haves
- Experience with Agile methodologies is a plus.
Responsibilities
- Design and implement ServiceNow SPM solutions tailored to client needs.
- Collaborate with cross-functional teams to gather requirements and deliver optimal solutions.
- Conduct workshops and training sessions for stakeholders on ServiceNow functionalities.
- Analyze and enhance existing processes to improve efficiency and effectiveness.
- Provide expert guidance on best practices and industry standards for ServiceNow.
- Develop and maintain technical documentation for all implemented solutions.
- Support troubleshooting and resolve technical issues related to ServiceNow SPM.
- Stay updated on ServiceNow releases and new features to leverage for client benefit.
Benefits
- Competitive salary
- Opportunity for advancement
- Flexible schedule
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
