ServiceNow HRSD And CSM Developer

TEKsystems•Bloomington, IL

6d•$70 - $85•Remote

About The Position

Our client is seeking a ServiceNow developer to support and scale their existing ServiceNow environment. The immediate focus will be helping reduce a growing backlog across multiple modules while partnering closely with an existing developer. This role will start with enhancement and backlog work and is expected to evolve into longer-term project work, including a planned migration from Service Portal to Employee Service Center. The ideal candidate will be strong technically, understand ServiceNow architecture, and communicate effectively with both technical and business stakeholders. This team already has ITSM resources and this role focuses on HRSD and CSM.

Requirements

Candidates must live within IL or 3-4 hrs driving distance to Bloomington, IL, or willing to relocate.
Strong HRSD and CSM experience.
10+ years of IT experience.
8-10+ years of ServiceNow development experience.
Recent projects supporting HRSD and CSM (Not ITSM).
Hands-on ServiceNow developer with architecture awareness.
Experience working across multiple modules in a single instance.
Comfortable collaborating closely with another developer in the same environment.
Service Portal → Employee Service Center migration experience.
Able to ramp quickly and work independently with minimal training.
Experience acting as a thought partner (not just ticket-taker).
ServiceNow Legal Service Delivery.
ServiceNow Employee Service Center (ESC) - Expert Level.

Responsibilities

Support and scale existing ServiceNow environment.
Reduce backlog across multiple modules.
Partner closely with an existing developer.
Enhancement and backlog work.
Longer-term project work, including a planned migration from Service Portal to Employee Service Center.