ServiceNow GCC Solution Architect

Arganteal, Corp. • Dallas, TX

1d • Remote

About The Position

Arganteal is seeking a ServiceNow GCC Solution Architect to lead the technical design and hands-on delivery of the ServiceNow workstream for a federal Customer Infrastructure Project. This engagement involves implementing an ITSM Phase 1 MVP on the Customer’s existing ServiceNow instance within a Government Community Cloud (GCC) environment, supporting a firm Base Operational Readiness milestone of July 1, 2026. The scope includes Incident, Request, Problem, and Change Management, CMDB Foundation, IRM baseline with a Tenable spoke, and a bidirectional integration to Salesforce via IntegrationHub. The role requires prior experience in ServiceNow GCC or comparable FedRAMP-authorized environments, translating compliance and security requirements into platform architecture and implementation. The architect will own the Low Level Design, CMDB architecture, integration design, and IRM baseline, remaining hands-on through build, validation, and cutover. The role reports to the Arganteal engagement lead and coordinates daily with the engagement team and the Customer’s ServiceNow administrators.

Requirements

• Direct experience delivering ServiceNow in GCC or FedRAMP-authorized environments
• 5+ years hands-on ServiceNow architecture and development at production scale (ITSM, CMDB, IntegrationHub)
• Proven experience designing enterprise integrations including system-of-record design, conflict resolution, and retry/error handling architecture
• Deep CMDB experience including discovery strategy, reconciliation/normalization, and CI relationship modeling
• Experience operating in regulated environments aligned to NIST 800-171, CMMC v2, and FOCI or similarly restricted architectures
• Strong hands-on knowledge of ServiceNow scripting, Flow Designer, ACLs, and platform security
• Active or recent federal compliance onboarding (NSA training or equivalent)

Nice To Haves

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Implementation Specialist (CIS) in ITSM and at least one of CMDB, IRM, or Integration
• Experience integrating ServiceNow with Salesforce
• Experience with Tenable and vulnerability response workflows
• Familiarity with compliance documentation and audit support in regulated environments
• Prior work within FOCI-mitigated or similarly restricted environments

Responsibilities

• Own Low Level Design across ITSM, CMDB, IRM, and integrations within a ServiceNow Government Community Cloud (GCC) environment
• Design CMDB foundation including CI class hierarchy, relationship model, discovery and ingestion strategy, data ownership rules, and reconciliation/normalization approach
• Design IRM baseline aligned to NIST 800-171 and CMMC v2, including risk scoring, vulnerability intake, and remediation routing via Tenable
• Architect bidirectional ServiceNow–Salesforce integration via IntegrationHub including system-of-record design, transform mapping, conflict resolution, error handling, and retry logic
• Design integration patterns within FOCI and compliance-driven boundary constraints
• Define multi-environment deployment strategy (Dev, Test, Stage, Prod) including Scoped Application strategy, Update Set governance, and release/change coordination
• Develop and oversee advanced ServiceNow configuration (IntegrationHub, Script Includes, Business Rules, ACLs, Flow Designer)
• Review and approve all engineering deliverables prior to production promotion
• Lead technical execution through cutover and stabilization for July 1 readiness milestone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed