ServiceNow Enterprise Architect (Remote) ::: Chicago, IL

DMS Vision • Frisco, TX

10h • Remote

About The Position

The ServiceNow Enterprise Architect will support the rebuilding of the client’s Enterprise Architecture function amid leadership changes, layoffs, and a leaner organizational model. The role includes establishing foundational EA capabilities and supporting major enterprise initiatives. Long-term goals include creating a future-state architecture roadmap, building a technology debt register, and defining innovation workflows and governance.

Requirements

• Proven enterprise architecture experience.
• Strong technical skills, particularly in cloud, integration, and enterprise systems.
• Excellent communication and interpersonal skills, including the ability to influence without authority.
• Self-driven, proactive leadership and the ability to work with minimal guidance.
• Ability to understand enterprise perspectives and contribute value quickly.

Nice To Haves

• Experience with Salesforce, SAP, ServiceNow, and Manhattan.
• Experience with large-scale enterprise systems and retail technology stacks.
• Video samples and in-depth screening to demonstrate communication, initiative, and influence.

Responsibilities

• Establish application inventory and map applications to L1 and L2 business capabilities.
• Integrate with ServiceNow to provide an application source of truth and configuration indexing.
• Establish Business Continuity and Disaster Recovery (BCDR) planning.
• Develop innovation processes, including hackathons and proof-of-concept workflows.
• Establish enterprise strategies for areas such as security, data, and integration.
• Support major client initiatives, including Marketplace, Loyalty Platform, Relevance, and Events Portal.
• Create a future-state architecture roadmap.
• Build a technology debt register.
• Define innovation workflows and governance.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed