ServiceNow Developer
About The Position
As a ServiceNow Developer, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. You will use your experience of Service Portal and Service Catalog to assist with the structuring of items that fall under OIS and build new catalog items. You’ll share your skills in programming languages and databases, using little to no code to identify new techniques and improve the digital environment. You’ll use the latest cloud tools as you guide your team and develop creative solutions. You’ll be a trusted advisor to your clients as you translate their IT needs and future goals into a plan by crafting architectural patterns, design standards, and implementing best practices.
Requirements
- 5+ years of experience with ServiceNow development, including core ITSM tables, CSM, Glide, scripting, business rules, client scripts, custom apps, or development methods.
- Experience developing within the Service Catalog module.
- Experience with web development, including XHTML, HTML, CSS3, SQL, XML, or Angular, and back-end technologies, including JavaScript, PHP, .NET, Java, or ColdFusion.
- Experience with ServiceNow configuration management database (CMDB) administration.
- Experience implementing scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow.
- Experience coordinating and leading client workshops.
- Experience with scoped delegated development in a multi-vendor environment.
- Knowledge of SOAP and REST web services.
- Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
- Bachelor’s degree in CS, EE or engineering/technical and 5 years of experience or 13 years of experience in lieu of degree.
Nice To Haves
- Experience with ServiceNow Enterprise Agile Planning (EAP) in Strategic Planning Module.
- Experience with migrating from ServiceNow Service Portal to Employee Center.
- Experience supporting VA Enterprise Efforts.
- Experience with Object Oriented Programming, SQL, and NoSQL databases.
- Experience with application design concepts and tools, including using UML, ERD, and Flow Diagrams.
- Experience introducing open-source solutions into ServiceNow via Script Includes or as JS or CSS Includes.
- Experience implementing ServiceNow inside a DevOps pipeline.
- Experience with Agile Scrum development methods.
- Knowledge of SAML, Active Directory, or LDAP Integrations.
Responsibilities
- Developing low-code platforms and creating user-friendly solutions.
- Using Service Portal and Service Catalog experience to structure items and build new catalog items.
- Identifying new techniques and improving the digital environment using programming languages and databases with little to no code.
- Using cloud tools to guide the team and develop creative solutions.
- Translating client IT needs and future goals into a plan by crafting architectural patterns, design standards, and implementing best practices.
- Administering ServiceNow configuration management database (CMDB).
- Implementing scripted web services in ServiceNow, jQuery, or Prototype libraries, Java, and CMDB or asset integrations in ServiceNow.
- Coordinating and leading client workshops.
- Developing in a multi-vendor environment using scoped delegated development.
- Working with stakeholders to define requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
