ServiceNow Developer (6744)

MetroStar•Arlington, VA

11d•$150,000 - $180,000•Hybrid

About The Position

As a ServiceNow Developer responsible for designing, developing, and maintaining custom applications, workflows, integrations, and service portal solutions within the ServiceNow platform. Partners with business stakeholders to gather requirements, implement automated processes, develop advanced reporting and analytics, and provide Tier 3 support to ensure secure, scalable, and efficient service delivery. We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

Requirements

3+ years of ServiceNow development experience (Vancouver/Washington DC releases preferred).
3+ years of ITSM/ITOM implementation experience (replacing SharePoint development).
Experience evaluating existing business processes to recommend and implement appropriate ServiceNow-based solutions.
In-depth knowledge of JavaScript, GlideScript, and ServiceNow APIs.
Ability to multi-task and work with minimal supervision in a highly charged and fast-paced environment.
Excellent written and verbal communication skills, along with customer service and troubleshooting skills.
Active Secret security clearance
Verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

Experience with ServiceNow Performance Analytics preferred.

Responsibilities

Develop and maintain ServiceNow solutions that support ITSM and ITOM processes across the enterprise.
Assess existing business processes and SharePoint-based workflows, recommending and implementing scalable ServiceNow solutions.
Design, configure, and customize ServiceNow applications, workflows, forms, and integrations using platform best practices.
Build solutions leveraging JavaScript, GlideScript, and ServiceNow APIs to meet business and technical requirements.
Support ITSM and ITOM implementations, enhancements, and platform modernization initiatives.
Provide Tier 3 support to ensure secure, scalable, and efficient service delivery.
Present deliverables/demos to audiences with a wide variety of technical knowledge.