ServiceNow Developer (Open Level) - $295k MAX

RCT Systems•Chantilly, VA

About The Position

Develop and support ServiceNow-based enterprise IT applications that improve talent management processes, including learning, training compliance, foreign language programs, recruiting, selection, and performance management. The role focuses on modernizing web applications, enhancing user experience, and supporting enterprise IT operations.

Requirements

Strong experience developing ServiceNow applications.
TS/SCI with Polygraph
Experience with Agile development and Jira.
Ability to recommend technical solutions that improve User Experience (UX/UI), Application modernization, Operational efficiency, Quality and delivery speed.
Experience analyzing, documenting, and developing Web applications, APIs/web services, Database integrations.
Experience generating reports from web-based databases.
Experience with GitHub or Subversion for version control.
Experience supporting Tier 1, Tier 2, and Tier 3 IT operations using service management platforms.
Experience creating IT documentation, including: SOPs, Knowledge base articles, Digital workflows, Deployment checklists, Architecture diagrams, Security documentation, Administrative processes.

Nice To Haves

Experience working with the sponsoring government organization and partner IT teams.
Experience with Learning management applications, Language, compliance, and performance management systems, Cloud technologies, Networking and hosting platforms.
Knowledge of HTML5, CSS, XML, and JavaScript.
Familiarity with WCAG 2.0 AA accessibility standards.
Experience with Tableau.

Responsibilities

Develop and support ServiceNow-based enterprise IT applications.
Improve talent management processes, including learning, training compliance, foreign language programs, recruiting, selection, and performance management.
Modernize web applications.
Enhance user experience.
Support enterprise IT operations.
Analyze, document, and develop web applications, APIs/web services, and database integrations.
Generate reports from web-based databases.
Support Tier 1, Tier 2, and Tier 3 IT operations using service management platforms.
Create IT documentation, including SOPs, knowledge base articles, digital workflows, deployment checklists, architecture diagrams, security documentation, and administrative processes.