ServiceNow Developer

Grvty•Herndon, VA

14d•Onsite

About The Position

GRVTY is seeking a ServiceNow Developer with a TS/SCI + Poly clearance to join one of our top projects in Herndon, VA. As part of the Sponsor's integrated ServiceNow delivery team, the Developer shall provide development and process improvement support of Sponsor's Global Infrastructure Business System (GIBS) custom application suite and other Sponsor requirements on the enterprise and non-enterprise ServiceNow platforms. GRVTY is a member of 100% of the winning teams for the largest technology program in the Intel Community. We've been supporting this customer on many different sub-projects of this program since our founding in 2013. We've grown on this effort by providing the customer with Engineers who have done exceptional work, and we've retained our staff by paying very strong salaries, and working hard to ensure each Engineer is doing work that aligns with their career interest. Work on this program takes place in Herndon, VA and in various field offices throughout Northern VA (we cannot support remote work), and requires a TS/SCI + Polygraph clearance (acceptable to this customer).

Requirements

Active TS/SCI with Polygraph Clearance
Solid JavaScript experience
Hands-on ServiceNow experience
Demonstrated experience using web development technologies, specifically JavaScript, HTML, and CSS
Demonstrated experience developing ServiceNow, or advanced experience with software development or experience with low-code development platforms and the aptitude to develop ServiceNow
Demonstrated experience with Flow Designer, creating catalog items, and an understanding of business rules
Demonstrated experience in business process analysis including evaluating customer need, internal processes, document business process models, and translating these models as functional technical requirements
Demonstrated experience in systems evaluation such as identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Demonstrated experience with process improvement such as analyzing functions, requirements, or existing capabilities and shortfalls
Demonstrated experience with program management and project task management, and customer relations and outreach
Demonstrated experience with IT and systems lifecycle management, including managing review boards, and change & release management
Demonstrated experience with knowledge management, including developing feature release descriptions, and technical artifacts related to the development under this request

Nice To Haves

4+ years of ServiceNow development experience
ServiceNow certifications

Responsibilities

Provide development and process improvement support of Sponsor's Global Infrastructure Business System (GIBS) custom application suite and other Sponsor requirements on the enterprise and non-enterprise ServiceNow platforms.
Develop ServiceNow applications and features.
Perform business process analysis, including evaluating customer needs and internal processes.
Document business process models and translate them into functional technical requirements.
Evaluate systems, identifying measures of system performance and actions needed to improve or correct performance.
Improve processes by analyzing functions, requirements, or existing capabilities and shortfalls.
Manage program and project tasks, and customer relations and outreach.
Manage IT and systems lifecycle, including managing review boards, and change & release management.
Develop feature release descriptions and technical artifacts related to development.