ServiceNow Developer

CACI•Chantilly, VA

24d•Onsite

About The Position

CACI is seeking a highly motivated ServiceNow Developer with over 3 years of experience managing the ServiceNow platform or similar, following ITIL methodology with an emphasis on ITSM and record producer business processes. The role involves installing, troubleshooting, and developing ServiceNow applications using an Agile framework and Scrum methodology. Additionally, the role includes designing and developing portal applications using ServiceNow’s Employee Center Pro.

Requirements

Current IAT Level II Certification - Security+ or equivalent certification
Excellent communication and people skills and work well in a fast-paced team environment
Experience with ServiceNow Development using: Business Rules, Client Scripts, UI Actions
ITSM Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
TS/SCI with Polygraph

Nice To Haves

JavaScript
Web technologies - HTML or XML
Employee Center Pro
Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.
ITIL4 certification
ServiceNow developer certification, preferably Certified System Administrator (CSA)

Responsibilities

Performing ServiceNow Service Portal configurations and deployments
Developing Service Portal widgets and capabilities
Ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process
Leveraging UI policies, UI actions, and client scripts
Implementing ServiceNow users, groups, roles, and ACL management
Working with other developers and Scrum Master to communicate current development effort status and any blockers in the daily Scrum meetings
Assisting with maintaining detailed documentation of application design and code generation techniques during the development process