ServiceNow Developer

OPTIVEUM sp. z o.o.Capon Bridge, WV
PLN 130 - PLN 180Onsite

About The Position

ServiceNow Developer About the Client & Cooperation Optiveum acts as a sourcing partner for this position. You will sign a cooperation agreement with our trusted IT contracting partner to deliver services for a prominent European Union agency headquarters based in Warsaw. About the Role We are looking for a ServiceNow Developer to support the implementation, customization, and maintenance of ServiceNow solutions. You will be responsible for translating business needs into technical designs, writing code, and ensuring the stability and security of the platform.

Requirements

  • Minimum 5 years of relevant IT experience, including at least 2 years specifically in a ServiceNow Developer or similar role.
  • ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certificates (or recognized international equivalents).
  • Excellent hands-on experience configuring (ITSM and others), administering, and designing ServiceNow solutions.
  • Strong knowledge of key integration technologies (Web Services, SSO, LDAP, REST) and IT security standards.
  • English proficiency at a B2 level or higher.
  • Willingness and eligibility to undergo a Personal Security Clearance procedure.

Nice To Haves

  • Experience with on-premise ServiceNow environments is highly advantageous.

Responsibilities

  • Implement new configurations, customizations, and written code for the ServiceNow platform.
  • Manage and maintain the ServiceNow instance, including all underlying files, services (binaries, tomcat, java, key stores), and MariaDB databases to ensure security and performance.
  • Run development projects in close cooperation with ServiceNow Architects and Administrators.
  • Analyze and resolve application-related incidents, perform bug fixes, apply patches, and execute version upgrades.
  • Ensure seamless ServiceNow integration with complex internal agency systems.
  • Provide recommendations for business requirements, technical designs, and solution architecture.
  • Maintain highly accurate technical documentation, Standard Operating Procedures (SOPs), knowledge base articles, and user manuals.

Benefits

  • Salary: 130 – 180 PLN net / hour
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