ServiceNow Developer

Cynet Systems • Reston, VA

1d

About The Position

This role involves participating in the design and review of technical solutions and architecture, developing user-centric workflows and intuitive interfaces within the ServiceNow platform. The developer will work closely with project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions. Collaboration with other developers and architects is key to ensure timely and high-quality delivery of solutions. The role also includes mentoring team members, identifying and resolving technical issues, troubleshooting production issues, and ensuring platform stability. Staying current with ServiceNow best practices, trends, and new functionality is essential, as is collaborating with cross-functional teams for seamless integration with other ServiceNow modules, capabilities, systems, and processes. Contribution to technical documentation and participation in code reviews are also part of the responsibilities.

Requirements

• 5+ years of experience as a ServiceNow Developer and Architect.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Experience with Agile development methodologies.
• Accomplished with integrating ServiceNow and other systems using APIs or other integration methods.
• Adept with JavaScript, HTML, and CSS.
• Experience with ITIL processes and service management best practices.

Nice To Haves

• A Bachelor's degree in Computer Science or a related field.
• ServiceNow Certified System Administrator (CSA).

Responsibilities

• Participate in the design and review of technical solutions and architecture.
• Develop user-centric workflows and intuitive interfaces within the ServiceNow platform.
• Work closely with project managers, business analysts, and other stakeholders to understand business requirements and translate them into technical solutions.
• Collaborate with other developers and architects to ensure that solutions are delivered on time and with the highest quality.
• Mentor and provide technical guidance to team members.
• Identify and resolve technical issues and roadblocks.
• Assist in troubleshooting, resolving production issues, and ensuring platform stability.
• Troubleshoot and debug issues with existing solutions.
• Stay current on ServiceNow's best practices, trends, and new functionality.
• Collaborate with cross-functional teams to ensure seamless integration with other SNOW modules and capabilities, other systems and processes.
• Contribute to the development and maintenance of technical documentation.
• Participate in code reviews and provide feedback to ensure code quality.
• Perform other duties as needed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior