ServiceNow Developer

Leidos•Reston, VA

20d•Hybrid

About The Position

The Leidos Security and Engineering Programs (SEP) is seeking a ServiceNow Developer for the Center for Information Systems Security (CISS) program. This position requires the ability to work flexible hours in Chantilly, VA with as-needed travel to Washington DC or Alexandria, VA (under 25%).

Requirements

BS degree and 4 – 8 years of prior relevant experience or Masters with 4+ years of prior relevant experience. A High School diploma with an additional 2 years’ relevant experience may be considered in lieu of a degree.
Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
Clear understanding of ServiceNow data schemas, table relationships, and dot-walking.
Foundational knowledge of HTML, CSS, and XML
Write and debug clean JavaScript for Client Scripts, Business Rules, and Script Includes.
Modify tables, forms, lists, UI Polices/Actions, and Access Control Lists (ACLs).
Build and maintain cross-module workflows using Flow Designer and Workflow Editor.
Experience with User administration, Groups, and Roles.
Create and share standard dashboards and platform reports.
Understand how to capture changes using Update Sets.
ServiceNow Fundamentals course completion
IAT II Certification
One of the following active certifications or the ability to obtain within one month of hire: ServiceNow Certified Application Developer, ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist, or other ServiceNow certification.

Nice To Haves

ITIL v3 Foundations Certification
ServiceNow API experience, such as REST and SOAP
Experience with ServiceNow on-prem.

Responsibilities

Maintain, support, and troubleshoot an on-prem production ServiceNow instance.
Work with customers and end users to develop solutions for requested enhancements in development and sandbox environments before migrating to production.
Assist with instance upgrades, including changes to licensing based off requirements and growth.
Collaborate with team lead to create roadmap with timelines for project management and reporting purposes.
Support, configure, and customize features across multiple modules including ITSM and custom applications.
Turn basic business requests into functional platform configurations.
Troubleshoot basic platform errors and user issues.
Gather requirements from non-technical stakeholders.