ServiceNow Developer

GTT•Montgomery, AL

8d•Onsite

About The Position

We are seeking an experienced ServiceNow Developer to design, develop, test, implement, and support solutions on the enterprise ServiceNow platform. This is a hands-on development position, not a ServiceNow Administrator role. Candidates must have demonstrated experience writing code and developing ServiceNow solutions. This engagement addresses an immediate need for ServiceNow development capacity while supporting the State's long-term staffing strategy. The selected candidate should be able to contribute immediately and have the skills and organizational fit to become a long-term member of the State's ServiceNow team. Candidates must be willing and eligible to pursue transition to a State merit position if the opportunity becomes available.

Requirements

Strong experience with JavaScript, ServiceNow scripting, and Glide APIs.
Hands-on development experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Service Catalog, ACLs, and REST API integrations.
Development experience with ServiceNow ITSM and/or SecOps and GRC/IRM.
Working knowledge of CMDB and Configuration Management.
Professional application development experience including coding, testing, implementation, and production support.
Systems analysis experience including requirements analysis, technical specifications, and solution design.
Minimum 3 years of hands-on ServiceNow development experience. Experience used to meet this requirement must be development experience, not ServiceNow administration.

Nice To Haves

Experience with IntegrationHub, ITOM, Discovery, or Service Mapping.
Experience developing solutions across multiple ServiceNow product areas.
State government or large enterprise experience.
Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Mathematics, Engineering, or a related technical field.
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ServiceNow implementation certifications related to ITSM, SecOps, or GRC/IRM.

Responsibilities

Design, develop, test, and deploy ServiceNow solutions.
Develop JavaScript using ServiceNow and Glide APIs.
Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
Develop workflows and automation using Flow Designer.
Develop Service Catalog items, forms, approvals, and workflows.
Develop and maintain REST/SOAP API integrations.
Develop and support solutions across ITSM, Security Operations (SecOps), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM).
Develop solutions involving CMDB data and integrations.
Analyze requirements and create technical designs and specifications.
Troubleshoot code, integrations, workflows, and application defects.
Participate in testing, upgrades, releases, and production deployments.
Maintain technical documentation and provide knowledge transfer.