ServiceNow Developer

Ai Signal Research IncShalimar, FL
Hybrid

About The Position

AI Signal Research, Inc. (ASRI) is seeking a ServiceNow Developer to support and enhance enterprise business systems including ServiceNow, ADP Workforce Now, Deltek Costpoint, and other corporate applications. This role serves as the primary technical resource responsible for system administration, application development, workflow automation, integrations, reporting, and process improvement. The position will support ServiceNow modules including ITSM, HRSD, Employee Center, CSM, Field Service Management (FSM), and Enterprise Asset Management (EAM), while partnering with Human Resources, Talent Acquisition, Finance, Payroll, and Corporate Operations.

Requirements

  • U.S. Citizenship.
  • Ability to obtain and maintain a security clearance.
  • Experience configuring and supporting ServiceNow modules including ITSM, HRSD, Employee Center, CSM, FSM (Field Service Management), and EAM (Enterprise Asset Management).
  • Experience supporting Human Capital Management (HCM), Payroll, ERP, or enterprise business systems.
  • Experience with ADP Workforce Now, Deltek Costpoint, or comparable platforms.
  • Strong knowledge of workflow automation, process improvement, business systems integration, and enterprise asset management.
  • Experience with JavaScript, HTML, CSS, ServiceNow scripting tools, REST APIs, and SOAP integrations.
  • Experience creating reports, dashboards, metrics, and business intelligence solutions.
  • Strong analytical, troubleshooting, problem-solving, and customer service skills.

Nice To Haves

  • Experience supporting government contracting organizations.
  • Familiarity with FAR, DFARS, DCAA, and government contractor business processes.
  • Experience implementing or administering ServiceNow FSM (Field Service Management).
  • Experience implementing or administering ServiceNow EAM (Enterprise Asset Management).
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow Certified Implementation Specialist (CIS).
  • Active security clearance or previous experience working in a cleared environment.

Responsibilities

  • System administration, application development, workflow automation, integrations, reporting, and process improvement for enterprise business systems including ServiceNow, ADP Workforce Now, Deltek Costpoint, and other corporate applications.
  • Support ServiceNow modules including ITSM, HRSD, Employee Center, CSM, Field Service Management (FSM), and Enterprise Asset Management (EAM).
  • Partner with Human Resources, Talent Acquisition, Finance, Payroll, and Corporate Operations.
  • Configure and support ServiceNow modules.
  • Support Human Capital Management (HCM), Payroll, ERP, or enterprise business systems.
  • Support ADP Workforce Now, Deltek Costpoint, or comparable platforms.
  • Implement workflow automation, process improvement, business systems integration, and enterprise asset management.
  • Utilize JavaScript, HTML, CSS, ServiceNow scripting tools, REST APIs, and SOAP integrations.
  • Create reports, dashboards, metrics, and business intelligence solutions.
  • Provide analytical, troubleshooting, problem-solving, and customer service skills.
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