ServiceNow Developer/SME

General Dynamics Information TechnologyWashington, DC
$187,000 - $253,000Remote

About The Position

The ServiceNow Developer SME position will work primarily architecting, designing, and developing solutions as part of Development team working in an Agile format. This position will be responsible for architecting a solution based on customer requirements. They should be able to design, develop solutions within ServiceNow. This person should be able to create strategy and solution papers as recommendations to the customer. This person should have a good understanding of Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, App Engine, SPM, and APM. Person should be proficient in developing code using JavaScript, and Portal development using HTML/CSS, Angular JS, Jelly/XML.

Requirements

  • Technical Training, Certification(s) or Degree
  • 10+ years of related experience
  • Proficient in developing code using JavaScript.
  • Proficient in Portal development using HTML/CSS, Angular JS, Jelly/XML.
  • US citizenship required.
  • Understanding of Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, and SPM, and APM.

Nice To Haves

  • ServiceNow App Engine Studio
  • ServiceNow Discovery
  • ServiceNow Now Assist

Responsibilities

  • Architecting, designing, and developing solutions within ServiceNow.
  • Creating strategy and solution papers as recommendations to the customer.
  • Leading/Managing/Supporting the ITSM Development Team.
  • Collaborating with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform.
  • Driving outcomes and working with development teams to innovate and resolve challenges.

Benefits

  • AI-powered career tool that identifies career steps and learning opportunities
  • Internal mobility team focused on helping you achieve your career goals
  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay
  • Paid time off
  • Variety of medical plan options
  • Health Savings Accounts
  • Dental plan options
  • Vision plan
  • Ability to contribute both pre and post-tax dollars to 401(k) up to IRS annual limits
  • Company match for 401(k)
  • Full flex work weeks where possible
  • Variety of paid time off plans, including vacation, sick and personal time
  • Holidays
  • Paid parental leave
  • Paid military leave
  • Paid bereavement leave
  • Paid jury duty leave
  • Short-term disability benefits
  • Long-term disability benefits
  • Life insurance
  • Accidental death and dismemberment insurance
  • Personal accident insurance
  • Critical illness insurance
  • Business travel and accident insurance
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