Service Now Developer (Lead)
About The Position
We are seeking a highly skilled ServiceNow Developer with over 7 years of experience in ServiceNow design, development, and implementation. Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development, with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs. Proven track record of implementing and customizing ITSM processes including Incident, Problem, Change, Service Request, and Configuration Management. Experienced in creating and modifying toolset components such as business rules, UI policies, scoped apps, reports, knowledge management.
Requirements
- Over 7 years of experience in ServiceNow design, development, and implementation
- Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development
- Strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs
- Proven track record of implementing and customizing ITSM processes including Incident, Problem, Change, Service Request, and Configuration Management
- Experienced in creating and modifying toolset components such as business rules, UI policies, scoped apps, reports, knowledge management
- IT Degree or relevant tertiary education in Computer Science
- ServiceNow CSM + ITSM + 1 other product like ITAM, ITOM etc.
Nice To Haves
- Additional ServiceNow certifications, including - ServiceNow Suite Certified
- Exposure to/general understanding of ServiceNow licensing
Responsibilities
- Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas
- Practical experience in the creation or modification of the relevant ITSM toolset components
- Writing scripts, business rules, UI and data policies, REST/SOAP integrations, scoped App, reports, script includes, Knowledge management, loading of data through Import Sets, knowledge of Data sources and transform map
- The ServiceNow Developer is responsible for developing, design and own technical solutions on the ServiceNow ITSM / CSM module. The Service Now Developer will provide administration, application development, maintenance, and technical support
- Communication & Documentation
- Proficiency in scripting, including JavaScript, CSS, HTML, Angular and REST API integration experience
Benefits
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
- Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
- Bonuses: Are available for employee and client referrals for current employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
