ServiceNow Consultant

Elite WorkForce•Nashville, TN

About The Position

Responsible for design and development of modern web-based applications, including program design, coding, testing, debugging, and requirements documentation at a mastery level under KFORCE Architect guidance. Responsible for designing, coding, unit testing, building, deploying, and supporting application software that can work in a dynamic environment for multiple business areas and projects. Ensures application design, development schedule, and implementation meet or exceed documented application scope/timeline, while adhering to established standards. Performs technical design and maintain documents technical specifications. Assists application architects in the creation of application, integration, and architecture. Develops /teaches team members of these skills. Reviews solutions to ensure they are aligned to architectural specifications and design. Investigates, reports, and corrects reported issues. Recommends performance improvements. Has an advanced foundation in designing and developing for non-functional requirements including reliability, availability, and performance, scale, security, and data integrity. Analyzes business/ functional requirements and prepares development project schedule, tasks, and estimates.

Requirements

A Bachelor's degree in Computer Science, or related discipline.
6+ years Industry experience, in developing and architecture of software platforms, products.
Prior experience in leading architecture activities like designing, roadmap, & proof-of-concepts on COTS platforms or Low Code/No Code platforms.
At least 4 years of experience on ServiceNow platform in modules like ITSM, HRSD, APM, PPM, GRC or ITAM and designing solutions within these modules.
Ability to manage multiple customers, complex projects, and multiple initiatives at the same time.
Extensive exposure to ServiceNow HRSD, related configurations and Architecture.
Extensive experience in using Instance Observer, Instance Security to interpret the metrics for Usage and Performance to meaningfully engage with other Platform architects and ServiceNow.
Experience in Thycotic Secret Server integrations.
Prior Experience in Managing and administering a large scale ServiceNow implementation for both firm internal as well as Managed Service Provider instances for external clients.
Solid Experience in developing application
Good Understanding on the technology stack.
Hands-on with Designing and Developing services and applications
Hands-on with Designing and Developing Databases
Experience with applications is expected.
Experience with monitoring tools.
Experience with mastery-level of industry best practices.

Nice To Haves

An advanced degree is preferred, value is placed on the extent of the relevant experience and accomplishments.
Exposure to ETL Tools that transfer data from ServiceNow - like Perspectium or Snow Mirror.
Extensive experience in administering, configuring, and managing enterprise applications like Globalscape.
Prior Knowledge and experience in configuration and maintaining Managed Access Control (MAC).
Knowledge on Integration Hub, Flow Designer, UI Framework and UI Builder is a plus.
Experience with NOW intelligence.
Experience with Web Development (HTML, CSS, JavaScript).
Exposure to Service Portal.
Exposure to capabilities in ServiceNow Washington version.
Experience working with SAFe, Scrum or Agile development processes.

Responsibilities

Design and development of modern web-based applications, including program design, coding, testing, debugging, and requirements documentation at a mastery level under KFORCE Architect guidance.
Designing, coding, unit testing, building, deploying, and supporting application software that can work in a dynamic environment for multiple business areas and projects.
Ensuring application design, development schedule, and implementation meet or exceed documented application scope/timeline, while adhering to established standards.
Performing technical design and maintaining documents technical specifications.
Assisting application architects in the creation of application, integration, and architecture.
Developing / teaching team members of these skills.
Reviewing solutions to ensure they are aligned to architectural specifications and design.
Investigating, reporting, and correcting reported issues.
Recommending performance improvements.
Designing and developing for non-functional requirements including reliability, availability, and performance, scale, security, and data integrity.
Analyzing business/ functional requirements and preparing development project schedule, tasks, and estimates.