ServiceNow Architect
About The Position
ServiceNow Architect Must Have Technical/Functional Skills Deep expertise in ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.) Strong analytical and problem-solving capabilities Experience with integrations (Active Directory, Workday, Jira) Familiarity with healthcare payer systems and compliance frameworks (e.g., ITAR, NERC CIP) Roles & Responsibilities Strategic Leadership: Own the ServiceNow platform strategy across enterprise programs, ensuring alignment with client goals and regulatory requirements. Architecture Oversight: Lead solution design and enhancement activities, maintaining technical integrity and governance across all ServiceNow initiatives. Transformation Advisor: Act as SME and thought leader for ServiceNow transformations, guiding clients through digital maturity and platform optimization. Operational Excellence: Drive cost transparency and value tracking for ServiceNow enhancements and integrations. Platform Stewardship: Stay current on ServiceNow products and integrated technologies, ensuring scalable and secure implementations. Client Collaboration: Partner with stakeholders to identify process improvements and develop strategic solutions that deliver measurable outcomes.
Requirements
- Deep expertise in ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)
- Strong analytical and problem-solving capabilities
- Experience with integrations (Active Directory, Workday, Jira)
- Familiarity with healthcare payer systems and compliance frameworks (e.g., ITAR, NERC CIP)
- Proven ability to lead onsite-offshore teams
- Excellent communication and stakeholder engagement
- Team player with cross-functional leadership experience
Responsibilities
- Strategic Leadership: Own the ServiceNow platform strategy across enterprise programs, ensuring alignment with client goals and regulatory requirements.
- Architecture Oversight: Lead solution design and enhancement activities, maintaining technical integrity and governance across all ServiceNow initiatives.
- Transformation Advisor: Act as SME and thought leader for ServiceNow transformations, guiding clients through digital maturity and platform optimization.
- Operational Excellence: Drive cost transparency and value tracking for ServiceNow enhancements and integrations.
- Platform Stewardship: Stay current on ServiceNow products and integrated technologies, ensuring scalable and secure implementations.
- Client Collaboration: Partner with stakeholders to identify process improvements and develop strategic solutions that deliver measurable outcomes.
Benefits
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
