ServiceNow Application Architect

Koniag Government Services•Washington, DC

6d•Remote

About The Position

Koniag Data Services, LLC (KDS), a Koniag Government Services company, is seeking an experienced ServiceNow Application Architect to support KDS and our government customer. This position is Remote. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Requirements

Minimum of bachelor’s degree and five-plus years of experience in ServiceNow development or equivalent expertise.
Experience with IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), Security Operations (SecOps), custom application development, and ServiceNow’s Next UI workspaces.
Experience with systems integration is expected.
Ability to obtain a Public Trust Clearance.
Excellent written and oral communications skills.
Experience demonstrating solutions or capabilities to senior leaders.
Comfortable working in a fast-paced, matrixed team environment, with a client-centric culture, and an environment of high performers.
Able to multi-task and shift priorities as needed.
Able to work effectively with numerous stakeholder types and bring a group to consensus.

Nice To Haves

Experience with ServiceNow’s Now Assist and/or Agentic AI capabilities desired.
Experience with Now Mobile and/or Mobile Agent desired.
ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA) certifications preferred.

Responsibilities

Define and implement ServiceNow architecture standards, ensuring alignment with business objectives and IT strategy.
Evaluate deployed applications to identify opportunities for improvement.
Support administration of the platform including authority-to-operate (ATO), instance patching, upgrades, environment clones and MID server management.
Recommend and document solutions for client consideration that align with product entitlements and business objectives, using expert knowledge of platform capabilities and client usage.
Perform hands-on development to deliver solutions spanning both out of the box and custom applications.
Support business development opportunities with subject matter expertise in the form of solutioning or proposal writing.
Support fellow practitioners within the ServiceNow Community of Practice.