Service Writer

BURNCO Rock Products Ltd•Windsor, CO

5d•$30 - $34•Onsite

About The Position

The purpose of this position is to coordinate and schedule maintenance and repairs for fleet vehicles. This role involves receiving work order requests, coordinating repairs with various stakeholders including Area Managers, Fleet Manager, Fleet Maintenance Supervisors, and external repair facilities. The Service Writer will maintain Department of Transportation (DOT) documentation and records, assist in managing preventative maintenance schedules and vehicle inspection records through a computer-based management system, and handle parts inventory including ordering, auditing, and maintenance. Additionally, the role manages warranty tracking for parts and repairs, updates notification alerts for Annual Vehicle Inspections (AVI’s) and PM’s, and researches and responds to fleet-related issues. Data reconciliation, system changes, and file maintenance, including updating hours, mileage, labor hours, and the truck-down report, are also key responsibilities. The position also includes completing other administrative duties as they arise.

Requirements

Must be able to work weekday overtime and occasional weekends
Must be able to provide premier customer service to internal/external customers including vendors
Strong organization and attention to details skills, able to take initiative and multitask
Proficiency in Microsoft Office Suite products
Knowledgeable in computer applications and industry-specific software
High School Diploma or GED equivalent
5+ years of related experience working in a maintenance shop facility for heavy duty trucks preferred
Ready mix fleet experience preferred
Occasional travel to visit internal and external maintenance shops or parts distributors

Nice To Haves

5+ years of related experience working in a maintenance shop facility for heavy duty trucks
Ready mix fleet experience

Responsibilities

Receive work order requests and coordinate repairs with Area Managers, Fleet Manager, Fleet Maintenance Supervisors, and external repair facilities
Maintain Department of Transportation (DOT) documentation and records
Help maintain preventative maintenance schedules and vehicle inspection records for equipment through a computer-based management system
Order, audit and maintain parts inventories
Manage warranty tracking for parts and repairs
Update and maintain notification alerts for Annual Vehicle Inspections (AVI’s), PM’s, etc.
Research and respond to fleet related issues, concerns, and questions
Reconcile data, enter data system changes, and maintain related files
Update hours and mileage, labor hours, truck-down report, etc.
Complete other administrative duties as they occur (copying, faxing, scanning, filing, calling, etc.)
Other duties as assigned