Service Writer

Skyworks LLC•Midland, Midland, TX, US, TX

About The Position

Skyworks LLC, a family-owned and operated construction equipment rental company, is seeking a Service Writer for its Midland branch. The role supports customers by responding to inquiries and issues, providing knowledgeable product assistance, maintaining accurate records, and ensuring customer satisfaction through professional support.

Nice To Haves

  • Knowledge of construction equipment is preferred.

Responsibilities

  • Maintain a positive, empathetic, and professional attitude.
  • Respond to customer service inquiries and issues in a timely manner.
  • Know the company's products well enough to answer customer questions.
  • Maintain accurate records and document customer service activities.
  • Ensure customer satisfaction and provide professional customer support.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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