Service Writer

HUNTER TRUCK SALES & SERVICE•Uniontown, PA

4d•Onsite

About The Position

At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, New York, Vermont, and New Hampshire. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here. Come build your career with a team that invests in you from day one.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Valid Driver’s License required, Commercial Driver's License preferred; must meet company insurability standards.
Regular walking and frequent standing.
Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Nice To Haves

Commercial Driver's License preferred

Responsibilities

Greet customers, sell needed work, write repair orders, and estimate repair costs
Ensure proper payment type is selected and perform initial review of repair orders
Communicate with technicians and update customers on repair progress
Obtain authorization for additional work and maintain accurate repair documentation
Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
Maintain repair order balance and assist parts/service departments as needed
Handle customer inquiries, complaints, and scheduling professionally
Maintain a clean and organized work area while adhering to all safety policies