Service Writer/Sales

Midas Tire & Auto Experts•Hamilton Township, NJ

111d•$20 - $25•Onsite

About The Position

We’re looking for a driven, customer-focused Service Advisor who thrives in a fast-paced automotive environment and understands that customer service and a great service starts at the counter. This role is perfect for someone who can build trust with customers, communicate repairs clearly, and drive strong sales while maintaining integrity. If you’re organized, confident, and enjoy working with both customers and technicians to solve problems, this is a great opportunity to grow with a high-performing team.

Requirements

Strong communication and people skills
Ability to explain technical information in a way customers understand
Sales confidence and the ability to present recommendations professionally
Organized and detail-oriented
Ability to work in a fast-paced, high-volume environment
Team player who supports technicians and management

Nice To Haves

Automotive service advisor / service writer experience
Sales experience in automotive or related industries
Familiarity with shop management systems and repair estimates
Knowledge of common automotive maintenance and repairs

Responsibilities

Greet customers professionally and create a welcoming first impression
Listen carefully to vehicle concerns and accurately document repair needs
Build estimates and explain recommended services in a clear, confident manner
Communicate effectively with technicians to ensure accurate diagnosis and repair timelines
Provide consistent updates to customers on vehicle status
Close repair orders while maintaining strong customer satisfaction
Maintain clean documentation and accurate service records
Help drive shop performance through strong communication and service recommendations