Service Video Coordinator

Peltier KIA Longview•Longview, TX
•Onsite

About The Position

This role offers a variety of responsibilities, primarily focused on working with technicians to produce short videos for customers. These videos will highlight vehicle needs and also showcase what is functioning correctly. Bilingualism is considered a plus. The position also involves assisting the team with basic customer service duties and document scanning. The ideal candidate will possess a positive attitude and a strong team mentality, contributing to a goal of prioritizing customer satisfaction within an excellent work environment.

Requirements

  • Fluency in English, and Spanish (bilingual)
  • Strong teamwork and positive attitude.

Nice To Haves

  • Being bilingual is a bonus.

Responsibilities

  • Work with techs to create video demonstrations for customers regarding their vehicles.
  • Identify and communicate any concerns or issues found during the vehicle inspection.
  • Assist with basic customer service tasks.
  • Scan and organize important documents.

Benefits

  • Competitive compensation package.
  • Opportunity to work in a collaborative and supportive environment.
  • Medical and Dental Benefits for full time employees
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