Dolan Toyota Service Valet

Dolan Auto Group•Reno, NV

5d•Onsite

About The Position

Dolan Toyota is seeking a Service Valet to join their service customer support team. This role is crucial in setting the standard for service in the automotive industry, with responsibilities encompassing customer support, enhancing the customer experience, and maintaining the cleanliness of service areas. The company emphasizes a fun, collaborative, and dynamic workplace with opportunities for growth and advancement.

Requirements

High School diploma or equivalent.
Valid driver's license.

Responsibilities

Be ready for work at the start of the shift and available to assist guests.
Maintain positive interactions with co-workers, managers, and customers.
Bag all incoming vehicles, including installing paper floor mats.
Move vehicles forward on the service drive (both incoming and outgoing).
Open the service garage doors for customers as needed.
Park vehicles in designated customer parking areas and record the spot on the key tag.
Promptly take keys to the dispatch board and hang them up.
Drive cautiously and safely, abiding by speed limits.
Promptly retrieve keys from the cashier and deliver vehicles.
Remove paper floor mats and seat bags.
Apply new oil change stickers and remove old ones.
Remove key rings and hangtags.
Wipe down customer vehicles (steering wheel, shifter, interior/exterior door handles, window switches) after pulling them down the service drive.
Interact with guests in a friendly and courteous manner.
Connect customers with advisors or drive managers for paperwork questions.
Deliver customers to appropriate team members in the service area.
Transport and deliver vehicles to all Dolan Auto Group locations, vendor locations, or other dealerships.
Shuttle customers to and from home and work.
Clean shop equipment when requested.
Empty garbage bins on the service drive and garage parking areas.
Dispose of tires/boxes when necessary.
Fill shuttle vans and customer cars with gas.
Maintain cleanliness of shuttle vans.
Maintain cleanliness of the service drive and parking garage areas (sweeping floors, squeegeeing water/snow, picking up debris).
Fill out daily check sheets with initials.
Work scheduled stations as assigned, including rotations.

Benefits

Paid Time Off/Vacation (after 90 days for full-time employees).
Employer Paid Health Insurance (after 90 days for full-time employees).
Employer Paid Dental Insurance (after 90 days for full-time employees).
Employer Paid Vision Insurance (after 90 days for full-time employees).
Employer Paid Short Term Disability Insurance (after 90 days for full-time employees).
Employer Paid Term Life Insurance (after 90 days for full-time employees).
Employer Matched Christmas Club Savings Fund (after 90 days for full-time employees).
Employee pricing on vehicle purchases, service, and parts.
Training, tuition, and certification reimbursement for job-specific training.
Exclusive employee discounts available through select local businesses.
401k Retirement Plan.