SERVICE VALET

OBRIEN AUTO GROUP•Bellevue, WA
•$20•Onsite

About The Position

Lexus of Bellevue is looking to hire individuals who are hardworking, friendly, and enjoy interacting with people for the Service Valet position. This role is responsible for the care, security, and transport of customer, company, and visitor vehicles on and between dealership and vendor premises. The Service Valet will also be responsible for greeting customers and guests in the service drive, assisting them with their vehicles, directing them to the appropriate personnel, and helping with check-in/out processes for service and loaner cars. Additionally, they will assist customers with entering/exiting and loading/unloading their vehicles.

Requirements

  • Previous customer service experience preferred.
  • Must possess a valid Driver’s License.
  • Maintain an acceptable driving record in accordance with company policy.
  • Maintain current Washington State drivers license.
  • Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy.
  • Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Nice To Haves

  • Previous customer service experience preferred.

Responsibilities

  • Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
  • Drive vehicles through car wash system, performing and/or assisting with the car wash process.
  • Clean the interior glass of the vehicle and dust the interior console area.
  • Under direction of valet supervisor on duty, fuel and clean loaner cards daily.
  • Transport sales demo cars back to designated storage at the warehouse.
  • Report to management in the following order: Valet Supervisor on duty, service support manager, assistant service manager, service manager, and general manager.
  • Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
  • Maintain all outside parking lots.
  • Drive in a safe and legal manner.
  • Maintain good customer and employee relations.
  • Report all important customer comments to management.
  • Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
  • Wear required uniform and follow dress code.
  • Maintain clean driving record and current Washington State drivers license.
  • Be available to fill in shifts whenever possible.
  • Perform other duties as assigned by management.
  • Regular attendance and timeliness is essential.
  • Work in cooperative, positive & professional manner with all personnel in the company.
  • Treat members of the public and customers in a courteous and non-discriminatory manner.
  • Maintain professional demeanor while at work.
  • Must conform to company policy regarding non-discrimination and harassment.

Benefits

  • Paid holidays pursuant to the annual holiday calendar (typically five holidays)
  • Vacation – based on hire date and paid based on position.
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages,
  • Flexible Spending
  • 401(k) plus company match
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