SERVICE VALET

OBRIEN AUTO GROUPPortland, OR
Onsite

About The Position

Subaru of Portland is seeking hardworking, friendly individuals with a passion for customer interaction to join their team as Service Valets. This role is crucial for managing the care, security, and transport of vehicles on dealership and vendor premises. The Service Valet will also be responsible for warmly greeting customers, assisting with vehicle check-ins, managing loaner cars, and directing guests to the appropriate personnel. This position offers a pay rate of $18.00 per hour.

Requirements

  • Valid Driver’s License
  • Acceptable driving record in accordance with company policy
  • Ability to work in a cooperative, positive & professional manner with all personnel in the company.
  • Ability to treat members of the public and customers in a courteous and non-discriminatory manner.
  • Ability to maintain professional demeanor while at work.
  • Conform to company policy regarding non-discrimination and harassment.

Nice To Haves

  • Previous customer service experience preferred.

Responsibilities

  • Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
  • Drive vehicles through car wash system, performing and/or assisting with the car wash process.
  • Clean the interior glass of the vehicle and dust the interior console area.
  • Under direction of valet supervisor on duty, fuel and clean loaner cards daily.
  • Transport sales demo cars back to designated storage at the warehouse.
  • Report to management in the following order: Valet Supervisor on duty, service support manager, assistant service manager, service manager, and general manager.
  • Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
  • Maintain all outside parking lots.
  • Drive in a safe and legal manner.
  • Maintain good customer and employee relations.
  • Report all important customer comments to management.
  • Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
  • Wear required uniform and follow dress code.
  • Maintain clean driving record and valid driver license.
  • Be available to fill in shifts whenever possible.
  • Perform other duties as assigned by management.
  • Regular attendance and timeliness are essential.
  • Work in cooperative, positive & professional manner with all personnel in the company.
  • Treat members of the public and customers in a courteous and non-discriminatory manner.
  • Maintain professional demeanor while at work.
  • Conform to company policy regarding non-discrimination and harassment.

Benefits

  • Paid holidays pursuant to the annual holiday calendar (typically five holidays)
  • Vacation – based on hire date and paid based on position.
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
  • 401(k) plus company match
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