Formateur Service Technique (Service Training Instructor)
About The Position
Ford of Canada operates eight Service Training Centres (STCs) nationwide. We are seeking a highly skilled Service Training Instructor (STI) to join our Laval, Quebec facility. In this pivotal role, you will be the face of Ford technical expertise, responsible for teaching, mentoring, and certifying dealership technicians. You will serve as a regional subject matter expert, ensuring our dealer network is equipped to handle the most advanced vehicle systems in the industry. In addition, you will provide support to the Technical Training and Service Support activities within National Service Operations at Ford of Canada as required.
Requirements
- Highly skilled Service Training Instructor
- Expertise in internal combustion (ICE), Hybrid, and Battery Electric Vehicle (BEV) technologies
- Ability to teach, mentor, and certify dealership technicians
- Serve as a regional subject matter expert
- Experience with traditional classroom settings
- Experience with advanced remote/distance learning platforms
- Ability to manage daily operations of a Service Training Centre
- Ability to collaborate with Curriculum Development Teams
- Willingness to travel to support training needs at other STCs
Responsibilities
- Deliver high-impact, hands-on service technical training to dealership technicians on cutting-edge internal combustion (ICE), Hybrid, and Battery Electric Vehicle (BEV) technologies.
- Utilize both traditional classroom settings and advanced remote/distance learning platforms to reach technicians across the region.
- Manage the daily operations of the Laval STC, ensuring a world-class learning environment.
- Partner with assigned Curriculum Development Teams to develop new training materials.
- Provide support to the Technical Training and Service Support activities within National Service Operations at Ford of Canada as required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
