Service to Sales Advisor at Kia of Port Charlotte

Morgan Auto Group • Port Charlotte, FL

15h • $75,000 - $150,000 • Onsite

About The Position

Kia of Port Charlotte is hiring now for Service to Sales Advisors! We are looking for TOP NOTCH performers to join our growing team! Our Average pay range 75k-150k per year - but has potential to be much higher depending on skill level! We offer our associates a team environment, great benefits and ongoing training and support. Come join our team in Port Charlotte, Florida. Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.

Requirements

• Self-motivated with a positive attitude
• Good customer service skills and work ethic
• Goal oriented and high energy
• Basic computer skills and the ability to follow a process
• Willingness to learn
• Must Be Professional with a confident attitude
• Knowledge of telephone, text and email techniques and etiquette
• Strong customer service and phone skills
• Efficient with Time management
• Organized, self-motivated, enthusiastic and detail-oriented
• Positive, flexible and process-oriented
• Possess strong organizational, follow-up, Accurate record keeping
• Ability to active listening and deliver 110% customer experience
• Speak clearly and persuasively in positive or negative situations
• Quick thinker and learner
• An interest in the automotive industry
• Able to thrive in a fast paced, changing environment

Nice To Haves

• Previous car sales experience ideal but not required
• Previous call center experience (an asset but not required)

Responsibilities

• Handle inbound and outbound customer calls
• Deliver a high-level, VIP customer experience
• Communicate professionally with customers in person and over the phone
• Scan and input vehicles into appraisal software for trade evaluations
• Manage customer follow-ups and daily tasks efficiently
• Work closely with management and the sales team
• Maintain accurate customer notes and records in CRM systems
• Make a minimum of 100 calls per day
• Converse with customers to discuss needs and direct appropriately within the dealership
• Provide customer enthusiasm

Benefits

• Major Medical Insurance, Dental and Vision Insurance
• Long and Short-Term disability
• Life Insurance
• Paid time off
• 401k with company participation
• Professional work environment, with job training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed