Service Technologist
About The Position
For nearly 40 years, JB Controls has been helping commercial greenhouse growers and industrial facilities improve efficiency through innovative automation, electrical, and environmental control solutions. Since 1987, we've built our reputation on exceptional customer service, technical expertise, and long-term relationships with growers across Ontario. As specialists in Argus Control Systems, electrical installations, custom automation, panel building, and greenhouse environmental controls, we're looking for an experienced Service Technologist to join our growing team. If you're passionate about greenhouse automation, enjoy solving technical challenges, and want to build a long-term career with one of Ontario's most respected automation companies, we'd love to hear from you. This posting reflects a current hiring need for our client. We use AI-assisted tools to help review resumes and identify potential candidate matches; however, all hiring decisions are made by our team and the client directly. About the Role As a Service Technologist, you will install, troubleshoot, commission, service, and support Argus greenhouse climate control systems and industrial automation equipment at customer facilities throughout Ontario. This role combines technical troubleshooting, customer support, field service, and system optimization. Every day is different—you'll work with climate computers, irrigation controls, electrical systems, automation equipment, sensors, networking, and custom control panels while helping customers keep their greenhouse operations running efficiently.
Requirements
- 2-5 years of experience servicing greenhouse automation or industrial control systems
- Strong electrical and mechanical troubleshooting skills
- Experience communicating with greenhouse operators, maintenance staff, owners, growers, and operations leadership
- Valid G Driver's License with a clean driving record
- Eligible to work in Canada
- Willingness to travel throughout Ontario
- Available for occasional after-hours on-call support, including evening callouts and weekend emergency support
Nice To Haves
- Diploma in Electrical, Instrumentation, Automation, Mechatronics, or Engineering Technology
- Experience working with Argus Control Systems
- Experience with greenhouse climate computers
- Experience with irrigation controls and environmental control systems
- Experience with PLCs
- Experience with networking and industrial communication systems
- Experience with Microsoft Office
Responsibilities
- Install, commission, configure, and service Argus greenhouse control systems.
- Troubleshoot software, hardware, electrical, and communication issues.
- Diagnose and repair greenhouse automation and environmental control systems.
- Program and optimize climate control systems to maximize greenhouse performance.
- Perform preventative maintenance on greenhouse automation equipment.
- Install and troubleshoot sensors, controllers, irrigation systems, and environmental monitoring equipment.
- Read and interpret electrical drawings, wiring diagrams, and control schematics.
- Build and maintain positive relationships with greenhouse customers.
- Document service calls, repairs, and technical findings.
- Provide technical training and support to customers.
- Collaborate with the engineering and installation teams on new projects.
- Participate in an on-call rotation for emergency service support.
- Travel throughout Ontario to support customer sites.
Benefits
- Ongoing technical training and professional development
- Opportunity to work with industry-leading Argus Control Systems
- Diverse and challenging projects
- Supportive, knowledgeable team environment
- Long-term career growth with an established company
- Mileage will be reimbursed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
