Service Technician - Raleigh, NC

Cortland•Raleigh, NC

About The Position

As a Service Technician, you help create a safe, well-maintained, and comfortable living environment for residents. You perform basic maintenance tasks, support unit turnovers, maintain community spaces, and provide prompt, friendly, high-quality service. The role includes routine maintenance and repairs, preparing vacant units for new residents, maintaining the property's appearance, responding to resident requests, assisting with preventative maintenance and seasonal projects, and reporting hazards or larger maintenance needs to a supervisor.

Requirements

  • High school diploma or equivalent required.
  • Basic knowledge of household repairs and use of hand tools, or willingness to learn.
  • Reliable and punctual, with the ability to work independently or as part of a team.
  • Strong customer-service skills and a professional attitude.
  • Ability to lift, carry, climb ladders, and work in various indoor and outdoor conditions.
  • Strong attention to detail and commitment to quality.

Nice To Haves

  • 1–2+ years of experience in maintenance, facilities, or related work preferred.

Responsibilities

  • Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep.
  • Complete make-ready tasks so vacant units are clean, functional, and ready for new residents.
  • Maintain the overall property appearance, including daily grounds upkeep and trash removal.
  • Respond promptly and professionally to resident service requests, with a focus on customer satisfaction.
  • Assist with preventative maintenance and assigned seasonal projects.
  • Report safety hazards, recurring issues, or larger maintenance needs to a supervisor.
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