Plumbing Service Technician - Commercial - Raleigh NC

Maintenx International Service Management Group•Raleigh, NC

About The Position

MaintenX is seeking an experienced Commercial Plumbing Service Technician to join its maintenance service technician team in Raleigh, North Carolina. MaintenX provides facility maintenance and repair services to multi-location retail stores, restaurant chains, and Fortune 500 companies nationwide. Service technicians help ensure customers’ facilities remain operational by diagnosing, repairing, and installing plumbing fixtures for commercial clients. Technicians use their plumbing knowledge and judgment to resolve maintenance problems quickly and efficiently in the field. The role includes assembling, installing, and soldering pipes, fittings, and plumbing fixtures for heating, water, and drainage systems in accordance with specifications or plumbing codes. Technicians communicate with customers when arriving and completing work and use smartphones or tablets to document job information, including photos, service notes, and quotes. The position may require on-call and overtime work as needed in a 24/7 maintenance operation. The hourly base compensation is $25–$35, based on experience. The company provides a vehicle and uniforms, as well as a fuel card for the company vehicle.

Requirements

  • High school diploma or GED.
  • 3–5 years of experience servicing, maintaining, and installing commercial plumbing systems.
  • Ability to pass a background check, drug screen, and DMV check.
  • Ability to work on call and overtime hours as needed.
  • Own basic hand tools for plumbing repair work, such as a screwdriver and wrench.
  • Ability to use a cable machine, such as a Ridgid K-60.
  • Ability to lift 50 pounds.
  • Ability to work in extreme weather.
  • Ability to safely climb ladders while carrying 50 pounds.
  • Ability to wear safety gear correctly for most of the day.
  • Ability to work at elevated levels.
  • Ability to move safely over uneven terrain or in confined spaces.

Nice To Haves

  • Plumbing certification or licensing.
  • 1–2 years of experience in light general carpentry and/or light electrical work.
  • Lift station maintenance and repair knowledge.
  • Hydro jetter and video scoping knowledge.

Responsibilities

  • Assemble, install, or solder pipes, fittings, and plumbing fixtures for heating, water, or drainage systems according to specifications or plumbing codes.
  • Communicate with customers upon arrival and completion of work to support customer satisfaction.
  • Use smartphones and tablets to compile job information, including before-and-after photos, service notes, and quotes.
  • Assemble and install valves and fittings.
  • Install, repair, and maintain sinks and toilets.
  • Install, repair, and maintain gas and/or electric water heaters.
  • Install, repair, and maintain water coolers and fountains.
  • Diagnose and resolve commercial plumbing maintenance problems in the field.
  • Work on call and overtime hours as needed.

Benefits

  • Company vehicle and uniforms provided.
  • Fuel card provided for company vehicle.
  • Opportunities for overtime hours.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • 401(k) retirement plan with company match.
  • Paid vacations.
  • Paid holidays and sick days.
  • Personal cell phone service discount through the company cell phone carrier.
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