SERVICE TECHNICIAN (FULL TIME)

Compass Group•New Berlin, WI
•$23 - $25•Onsite

About The Position

The Service Technician repairs and maintains vending machines and equipment and assists with installations. The role responds to dispatch calls using a company-owned vehicle, checks in with existing customers about service adequacy, and resolves service complaints. It involves diagnosing machine malfunctions, inspecting and replacing defective or worn parts, repairing and adjusting components, and testing machines after repairs. The technician also reviews inventory and orders parts, handles machine shipping and receiving, prepares machines for installation, and assists with installations and removals. Mechanical equipment and small hand tools are used for repairs. Other duties may be assigned. This is a full-time position with a Monday through Friday schedule from 7:00 a.m. to 3:30 p.m. The listed pay range is $23.07 to $25.07 per hour. The position is located at Canteen, 5400 South Westridge Drive, New Berlin, Wisconsin. A valid driver's license is required.

Requirements

  • Must have a valid driver's license.

Responsibilities

  • Respond to dispatch calls for machine repairs using a company-owned vehicle.
  • Visit existing customers to assess service adequacy and listen to and resolve service complaints.
  • Visually inspect and listen to machines to diagnose malfunctions; dismantle machines to access problem areas.
  • Inspect parts for wear, misalignment, or other problems; replace worn or defective parts, repair broken parts, realign and adjust components, and test machine operation after repairs.
  • Review inventory and order parts; ship and receive machines; maintain equipment inventory.
  • Prepare machines for installation at customer accounts and assist with installations and removals.
  • Set up and operate mechanical equipment and small hand tools, including drills, grinders, and welding torches, for machine repair.
  • Perform other duties as assigned.

Benefits

  • Premium healthcare and pension.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program.
  • Medical, dental, and vision insurance.
  • Life insurance and accidental death coverage.
  • Disability insurance.
  • Commuter benefits.
  • Employee Assistance Program.
  • Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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