SERVICE TECHNICIAN (FULL TIME)

Compass Group•Carrollton, TX
•Onsite

About The Position

Parks Coffee is hiring a full-time Service Technician to repair, maintain, and assist with the installation of vending machines and equipment. The role responds to dispatch calls using a company-owned vehicle, serves existing customers, investigates and resolves service complaints, inspects and repairs machines, manages parts and equipment inventory, and helps prepare, install, and remove machines. The position is located at Parks Dallas Xtract in Carrollton, Texas. The schedule is Monday through Friday, with hours that may vary. The fixed pay rate is $16.00 per hour.

Requirements

  • Previous warehouse experience is preferred.

Nice To Haves

  • Previous warehouse experience.

Responsibilities

  • Respond to dispatch calls for machine repairs using a company-owned vehicle.
  • Call on existing customers to determine service adequacy, listen to service complaints, and resolve them.
  • Visually inspect and listen to machines to determine the causes of malfunctions, and dismantle machines to access problem areas.
  • Inspect parts for wear, misalignment, or other problems; remove and replace worn or defective parts; repair broken parts; realign and adjust components; and test machine operation after repairs.
  • Review inventory and order parts; ship and receive machines; and maintain equipment inventory.
  • Prepare machines for installation at customer accounts and assist with installations and removals.
  • Set up and operate mechanical equipment and small hand tools, including drills, grinders, and welding torches, for machine repair.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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