Service Technician, Mission Viejo (2nd Shift)

Lucid Motors•Mission Viejo, CA

About The Position

At Lucid, the Service Technician diagnoses, maintains, and repairs Lucid Motors vehicles. The role calls for an interest in sustainable transportation and creative problem-solving in a fast-paced environment. Technicians are expected to obtain ASE certifications within 6–8 months of hire; Lucid reimburses costs associated with successful completion. The position is for the second shift in Mission Viejo. It may also require remote work and support for the mobile service team as needed. Lucid describes itself as an equal opportunity workplace committed to equal employment opportunity and celebrating diversity.

Requirements

2–5 years of experience as an automotive service technician, including prior EV/HEV diagnosis and repair experience.
Knowledge of high-voltage systems, low-voltage systems, and electric-vehicle powertrains.
Customer-facing experience with excellent written and verbal communication skills.
Ability to use applications such as Microsoft Office and learn proprietary DMS software.
EPA 609 Certification.
Willingness to complete Lucid-provided CPR training after hire.
Valid driver's license with no suspensions within the past year.
Drivers under 21 must have held a driver's license for at least 3 years and successfully complete Lucid training upon hire.

Nice To Haves

ASE certifications: A4, A5, A6, A7, A8, L3, and L4 (ADAS).
Experience in luxury automobile repair environments.

Responsibilities

Repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis.
Maintain a high level of knowledge of high-voltage (HV), low-voltage (LV), and general electric-vehicle systems.
Follow correct repair-order documentation procedures, including The Three C's.
Use the appropriate software suite to document customer vehicle interactions completely and accurately.
Communicate and collaborate effectively with service-team members, including advisors and managers, and with customers.
Demonstrate and teach technical skills and knowledge to others.
Pay attention to detail and contribute to positive client experiences.
Work remotely and support the mobile service team as needed.
Perform other duties as assigned.
Obtain ASE certifications within 6–8 months of hire; Lucid reimburses the cost of successful completion.