Service Technician Equip Care

Smart Care•Detroit, MI

About The Position

The Service Technician installs, services, troubleshoots, and repairs commercial refrigeration systems and related equipment. The role covers equipment such as walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems. The technician diagnoses electrical, mechanical, and refrigeration issues; performs preventive maintenance; checks refrigerant levels, locates leaks, and performs refrigerant recovery, evacuation, and charging as required. The technician documents work performed, parts used, equipment condition, and recommended repairs, and communicates equipment problems and solutions professionally to customers. The role also involves maintaining tools, equipment, service vehicles, and inventory; following safety procedures, refrigerant regulations, and company policies; and responding to emergency service calls and after-hours requests when required. Smart Care is a national provider of repair and service for commercial foodservice, refrigeration, and cold storage equipment.

Requirements

EPA Section 608 certification.
Valid driver's license and acceptable driving record.
Strong knowledge of refrigeration, electrical, and mechanical systems.
Ability to diagnose problems using meters, gauges, and other diagnostic equipment.
Ability to read wiring diagrams and technical manuals.
Strong troubleshooting and problem-solving skills.
Ability to work independently with minimal supervision.
Professional communication and customer-service skills.
Ability to lift equipment and parts and work in confined spaces, hot and cold environments, and on ladders or lifts.
Willingness to work flexible hours, including occasional nights, weekends, and emergency calls.

Nice To Haves

Previous experience servicing commercial refrigeration systems.
Three or more years of commercial refrigeration experience.
Experience with supermarkets, restaurants, grocery stores, convenience stores, or other commercial facilities.
HVAC/R certification or technical-school training.
Experience with electronic refrigeration controls and computerized monitoring systems.
Experience with ice machines and supermarket refrigeration systems.

Responsibilities

Install, service, troubleshoot, and repair commercial refrigeration systems and related equipment.
Diagnose electrical, mechanical, and refrigeration system issues.
Perform preventive maintenance to minimize equipment downtime and failures.
Work on walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems.
Check refrigerant levels, locate leaks, and perform refrigerant recovery, evacuation, and charging as required.
Troubleshoot compressors, condensers, evaporators, thermostats, controls, motors, fans, contactors, relays, and other system components.
Read and interpret wiring diagrams, equipment manuals, and technical documentation.
Maintain accurate service records, including work performed, parts used, equipment condition, and recommended repairs.
Communicate professionally with customers and explain equipment problems and recommended solutions.
Maintain company tools, equipment, service vehicles, and inventory in good working condition.
Follow applicable safety procedures, refrigerant regulations, and company policies.
Respond to emergency service calls and after-hours requests when required.
Maintain a clean and organized work area.