Service Technician Equip Care

Smart Care Equipment Solutions • Detroit, MI

5d

About The Position

The Service Technician installs, services, troubleshoots, and repairs commercial refrigeration systems and related equipment. The role works on equipment including walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems. It involves diagnosing electrical, mechanical, and refrigeration issues; performing preventive maintenance; checking refrigerant levels and locating leaks; and completing refrigerant recovery, evacuation, and charging as needed.

The technician reads wiring diagrams, equipment manuals, and technical documentation; maintains accurate service records; communicates equipment problems and recommended solutions to customers; and keeps company tools, equipment, service vehicles, inventory, and work areas in good condition. The role follows applicable safety procedures, refrigerant regulations, and company policies, and responds to emergency service calls and after-hours requests when required.

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Its mechanical services include hot-side cooking equipment, stand-alone refrigeration, specialty coffee and beverage equipment, complex rack refrigeration, and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer and encourages qualified individuals to apply. Reasonable accommodations for applicants with disabilities may be requested through Human Resources.

Requirements

• Strong knowledge of refrigeration, electrical, and mechanical systems.
• Ability to diagnose problems using meters, gauges, and other diagnostic equipment.
• EPA Section 608 certification required.
• Valid driver's license and acceptable driving record.
• Ability to read wiring diagrams and technical manuals.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Professional communication and customer-service skills.
• Ability to lift equipment and parts and work in confined spaces, hot or cold environments, and on ladders or lifts.
• Willingness to work flexible hours, including occasional nights, weekends, and emergency calls.
• Ability to regularly stand, walk, bend, kneel, climb, reach, and work in confined or elevated areas; lift and carry tools, parts, and equipment; and work in refrigerated and hot environments.

Nice To Haves

• Previous experience servicing commercial refrigeration systems is preferred.
• At least 3 years of commercial refrigeration experience.
• Experience with supermarkets, restaurants, grocery stores, convenience stores, or other commercial facilities.
• HVAC/R certification or technical-school training.
• Experience with electronic refrigeration controls and computerized monitoring systems.
• Experience with ice machines and supermarket refrigeration systems.

Responsibilities

• Install, service, troubleshoot, and repair commercial refrigeration systems and related equipment.
• Diagnose electrical, mechanical, and refrigeration system issues.
• Perform preventive maintenance to minimize equipment downtime and failures.
• Work on walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems.
• Check refrigerant levels, locate leaks, and perform refrigerant recovery, evacuation, and charging as required.
• Troubleshoot compressors, condensers, evaporators, thermostats, controls, motors, fans, contactors, relays, and other system components.
• Read and interpret wiring diagrams, equipment manuals, and technical documentation.
• Maintain accurate service records documenting work performed, parts used, equipment condition, and recommended repairs.
• Communicate professionally with customers and explain equipment problems and recommended solutions.
• Maintain company tools, equipment, service vehicles, and inventory in good working condition.
• Follow applicable safety procedures, refrigerant regulations, and company policies.
• Respond to emergency service calls and after-hours requests when required.
• Maintain a clean and organized work area.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed