Service Technician - Oil Burner Apprentice
About The Position
The Service Technician Apprentice assists with installing and repairing residential and commercial propane and/or oil burner equipment and appliances while providing a high level of customer service. The role requires care for customer property, respect for customer confidentiality, and service as a trusted advisor. The company seeks safety-focused team players who take pride in work quality and help customers feel confident in their energy service. Technicians install, troubleshoot, and repair heating systems; perform efficiency tests, tune-ups, and contract inspections; and ensure work is safe and accurate. They advise customers on suitable options, promote company products and services, maintain their service vehicle and equipment, track parts and service-call labor, and report accidents, spills, and liability claims. Technicians participate in night and weekend on-call schedules as needed. Propane technicians perform Gas-check inspections without supervision.
Requirements
- High school diploma or equivalent.
- Apprentice technicians must have successfully completed an oil burner training course or CETP program.
- Journeyman technicians must have at least one year of relevant oil and/or propane service experience.
- Master technicians must have two or more years of relevant oil and/or propane service experience.
- Apprentice, Journeyman, or Master designation licensing is required in states where applicable.
- Applicable propane CETP certification is required for propane technicians.
- Must pass a pre-employment physical.
- Must have a valid motor vehicle driver's license.
- Driving record must meet company standards and is reviewed at employment and annually thereafter.
Nice To Haves
- Technical school training is preferred.
Responsibilities
- Install, troubleshoot, and repair oil and/or propane heating systems in accordance with applicable codes, safety regulations, and company policies.
- Perform efficiency tests, tune-ups, and contract service inspections.
- Ensure work is performed safely and accurately to prevent call-backs and reduce liability.
- Provide timely, safe, courteous service and maintain a neat appearance and clean uniform.
- Promote company products and services and advise customers on options for their needs.
- Maintain a neat and orderly service vehicle.
- Ensure tools and equipment are in safe operating condition.
- Record and report parts and labor for service calls in accordance with company procedures.
- Maintain and track parts inventories in the service vehicle.
- Participate in night and weekend on-call schedules as necessary.
- Report accidents, spills, and liability claims.
- Perform propane Gas-check inspections according to applicable codes and company policy without supervision.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Company-provided life insurance
- Short-term and long-term disability
- 401(k) plan with company match
- Paid time off
- 10 paid holidays
- Tuition reimbursement for employees
- Scholarships and grants for employees' children
- Discounts on company products and services
- Work uniform
- Boot and prescription safety glasses allowance
- Paid training at the company's state-of-the-art institute
- Opportunity for growth
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
