About The Position

Haffner’s is seeking a skilled, dependable Oil Burner Service Install Technician to install, maintain, troubleshoot, and repair residential and commercial heating and cooling systems while providing exceptional customer service. The role includes leading and training HVAC technicians, communicating with dispatchers and customers, documenting work, explaining pricing and services, and identifying opportunities for additional business. This is an hourly, non-exempt position requiring electronic timekeeping of all hours worked. The employee is regularly required to stand and walk and must be able to bend or kneel to view the underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Haffner’s emphasizes safety, integrity, customer relationships, growth, and equal employment opportunity.

Requirements

  • At least 5 years of HVAC installation experience.
  • Valid HVAC technician license and relevant certifications.
  • MA/NH oil burner service license.
  • MA/NH Propane Certification.
  • EPA 608 certificate.
  • Clean MA/NH driving record.
  • Understanding of blueprints, plans, and manuals.
  • Ability to pass a company-provided drug test, alcohol test, and physical.
  • Availability to work a flexible schedule, including weekends, overtime, and on-call shifts.

Responsibilities

  • Oversee and perform installation, maintenance, and repair of HVAC systems, diagnosing and resolving mechanical and electrical issues.
  • Lead, mentor, and train HVAC technicians to ensure proficiency in tools, equipment, and safety protocols.
  • Communicate promptly with dispatchers and customers about scheduling and delays.
  • Follow standardized customer-visit procedures, including documenting installed equipment and test results.
  • Clearly explain company pricing and services to customers.
  • Repair systems by sourcing parts, calibrating components, and thoroughly testing them.
  • Identify and report opportunities for additional business, such as upgrades or service contracts.
  • Complete visits by collecting accurate customer information and signatures.
  • Notify dispatchers of issues that may affect service delivery.

Benefits

  • $2,000 sign-on bonus.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Paid time off.
  • Company-paid life insurance.
  • Short-term and long-term disability insurance.
  • Critical illness and accident insurance.
  • Employee discounts on gasoline, residential propane, and oil.
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