Service Technician

Team Builder Recruiting•New Holland, PA

17d•Onsite

About The Position

Sweetwater Propane, Inc., a local, privately owned, faith-based propane company focused on customer service, is hiring a Service Technician in New Holland, Pennsylvania. The technician installs, maintains, and services customer and company propane systems, including inspections, leak detection, and repairs on customer property. The role uses updated trucks and equipment and includes on-the-job training and support obtaining a Class B CDL. The technician provides friendly, courteous customer service; bills customers for services and parts; and accounts for funds and inventory. The position also cross-trains the technician to deliver propane in a Bobtail truck or cylinder delivery truck. The technician inspects the truck before and after shifts, keeps it clean, and reports accidents, traffic violations, damage, and maintenance needs to the manager. The schedule is Monday through Friday, approximately 45 hours per week, with occasional Saturday hours as needed. The company offers a competitive wage, benefits, paid CDL training, and opportunities for employees who want to learn and take on additional responsibilities.

Requirements

Have a clean driving record to operate company vehicles.
Hold a Class A or B CDL with Hazmat, Tanker, and Air Brake endorsements, or be willing to obtain a CDL with endorsements.
Be at least 25 years old.
Be able to pass a DOT physical and drug test and obtain necessary clearances.
Have strong communication and customer rapport skills, with a courteous and friendly manner.
Have solid mechanical aptitude and be able to use basic tools.
Be able to lift and pull equipment weighing 50 to 75 pounds.
Be able to identify and determine the cause of needed repairs and be highly organized.
Be a team player with a positive attitude, humility, and drive to do a great job.

Nice To Haves

Mechanical skills are a plus.

Responsibilities

Install, maintain, and service customer and company propane systems.
Inspect equipment, detect leaks, and repair customer propane systems on customer property.
Provide friendly, courteous customer service and ask questions to understand customers’ problems.
Bill customers for services and parts, and account for funds and inventory of parts and tools.
Cross-train to deliver propane in a Bobtail truck or cylinder delivery truck.
Perform visual inspections of the truck before and after each shift and maintain its cleanliness inside and out.
Inform the manager of accidents, traffic violations, vehicle or customer-property damage, and necessary truck maintenance.