Service Technician

Beztak • Ann Arbor, MI

13d

About The Position

Beztak is seeking a Service Technician to help ensure the property, grounds, and equipment are safe, orderly, and visibly appealing. The position performs maintenance and repairs, prepares vacant apartments for move-in, completes service requests, and supports a clean, well-maintained living environment. The role requires driving for work-related purposes and interacting with residents, vendors, and others, including in high-pressure situations.

The work takes place indoors and outdoors, including in occupied and unoccupied apartments, maintenance shops, and common areas. It may involve exposure to varying or extreme weather, dust and other airborne particles, chemicals, noise, confined spaces, heights, and areas with limited ventilation. Personal protective equipment may be required.

Requirements

• High school diploma, related vocational training, and/or equivalent work experience.
• One year of experience in a similar field.
• Must be willing and able to drive for work-related purposes.
• Frequent standing and walking; occasional stair climbing, bending, or overhead reaching; ability to pull, lift, or carry up to 50 pounds.

Nice To Haves

• HVAC knowledge.
• EPA certification.

Responsibilities

• Maintain and care for equipment and complete emergency repairs to prevent damage or deterioration.
• Prepare vacant units for move-in according to company standards, including carpet cleaning, apartment cleaning, and interior painting, with limited use of outside contractors.
• Document replacement of appliances, carpet, vinyl, water heaters, condensers, and other items; track system repairs, apartment painting, refrigerator coil cleaning, and other major repairs.
• May perform daily in-season pool and spa inspections to check water chemistry and cleanliness and identify needed repairs or improvements.
• Perform routine maintenance and repairs on central and/or individual air conditioning units as authorized or directed by the Supervisor.
• Report building deficiencies or needs to the Supervisor in writing.
• Follow established fair housing policies and maintain confidentiality of coworkers, management, owners, current and former residents, vendors, and outside contacts.
• Assist other Service Technicians and Groundskeepers with maintenance and cleaning of common areas.
• Schedule or contract vendors for apartment turnover services as appropriate.
• Assist with building repairs, snow removal, groundskeeping, and other tasks to maintain a clean and well-maintained living environment.
• Complete service requests promptly and accurately, documenting thorough completion notes.
• Operate a company or personal vehicle for job duties and drive for work-related purposes.
• Interact effectively in a high-pressure environment, including handling urgent matters, difficult customers or vendors, and conflicts.

Benefits

• 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation.
• Generous paid time off, paid company holidays, and a Float Holiday.
• Life insurance provided at no cost to the employee.
• Five medical plan options, several of which include a Health Savings Account with an employer contribution.
• Free, confidential Employee Assistance Program services.
• Employee Referral Program.
• Tuition Reimbursement Program.
• Promotion-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED