Service Technician - Class C
About The Position
Rockwall Hyundai is hiring an onsite automotive service technician in Rockwall, Texas. The technician performs vehicle repairs and maintenance according to repair orders, Lithia and manufacturer standards, and applicable safety requirements. The role includes diagnosing malfunctions, road-testing vehicles, documenting work and test results, accurately recording repair time, and maintaining a clean and organized workspace and customer vehicles. The technician supplies and maintains normal mechanics’ tools, returns special tools to their proper place, and uses shop materials economically. The position requires completing assigned training, maintaining manufacturer and ASE certifications, reviewing technical publications, communicating constructively with dealership personnel, and reporting safety or integrity concerns to management. Technicians must follow departmental grooming, uniform, attendance, and break-time standards. Compensation is $16–$22 per flag hour, based on experience. The position reports to the Service Manager. Applicants must be at least 18 years old and have a high school diploma or equivalent. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Requirements
- High school graduate or equivalent.
- At least 18 years old.
- Three or more years of automotive technical experience.
- Manufacturer certified in lube and maintenance services, engine repair, suspension/steering repair, and brake repair.
- Passed manufacturer training and able to perform repairs in lube and maintenance services, engine repair, suspension/steering repair, and brake repair.
- Customer Pay proficiency level greater than 100% Customer Pay Repairs.
- Valid driver's license in the state of residence.
- Acceptable driving record.
Nice To Haves
- Heating and A/C repair competency is optional.
Responsibilities
- Perform work outlined on repair orders efficiently and accurately, in accordance with Lithia and manufacturer standards.
- Diagnose the cause of vehicle malfunctions.
- Complete work according to applicable safety requirements.
- Road-test vehicles to verify repair quality.
- Accurately record repair time using company time-clock procedures.
- Document work performed on repair orders and record test procedures and results.
- Provide and maintain normal mechanics’ tools needed for trained work.
- Return special tools to their proper place.
- Use shop supplies and materials practically and economically.
- Maintain an organized, clean workspace and clean the stall every day.
- Return customer vehicles as clean as they were before service.
- Complete required training and participate in and use technical training as assigned by management.
- Acquire and maintain manufacturer and ASE certifications through required training.
- Review technical bulletins and other publications as assigned by management.
- Communicate constructively with dealership personnel to satisfy customer needs.
- Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its personnel, or customers.
- Maintain personal grooming, hygiene, and uniform standards specified by departmental policies.
- Arrive, take breaks, and depart at times designated by management.
Benefits
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short- and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
