Service Technician (San Portales)

Mark-Taylor Residential•Scottsdale, AZ
•Onsite

About The Position

Mark-Taylor is hiring a Service Technician at San Portales in Scottsdale, Arizona. The role supports the upkeep and smooth operation of the apartment community by completing maintenance repairs, preventive maintenance, make-ready work, and related service tasks while providing professional service to residents and teammates. The technician also participates in the on-call rotation and helps maintain the community’s supplies and safety.

Requirements

  • Troubleshooting and problem-solving skills across HVAC, plumbing, electrical systems, and appliances.
  • Excellent customer service skills and professional, timely communication with residents and team members.
  • Knowledge of preventive maintenance, safety practices, and identifying potential issues before they become larger concerns.
  • General knowledge of plumbing, electrical systems, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
  • Strong time-management skills and the ability to prioritize work orders, make-readies, and on-call responsibilities.
  • Team-oriented and accountable, with the ability to work collaboratively.
  • Knowledge of building systems.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.

Nice To Haves

  • Experience as an apartment turn technician, make-ready technician, or work-order technician is highly desirable.

Responsibilities

  • Assist with completing make-ready units to Mark-Taylor standards and maintain an adequate supply of ready units for the community.
  • Troubleshoot, diagnose, and correct minor air-conditioning or heating failures, appliance repairs, electrical and plumbing problems, minor carpentry issues, and drywall repairs.
  • Perform repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, maintain proper chemical balance, and ensure the pool area is free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards, correct hazards when possible, and inform the Manager of Facilities and Service about them.
  • Share on-call duty with the Manager of Facilities and Service and other service team members, and be available to go to the property when needed in uniform and with a badge.
  • Assist in monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits for full-time employees.
  • Additional hourly pay for EPA, CPO, and OSHA certifications; team members become eligible for certification pay 90 days after hire, and additional requirements may apply.
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