Service Technician - 26 West

American Campus Communities•Austin, TX

7h•Onsite

About The Position

Service Technicians are part of the property facilities maintenance team and report to the Service Manager or Senior Service Manager. The role involves performing maintenance tasks, completing work orders, and supporting preventative maintenance to keep the property well-maintained for residents. The ideal candidate is detail-oriented, safety-conscious, experienced in residential facilities maintenance, and committed to cleanliness. The position offers opportunities to gain certifications and develop facilities maintenance skills through on-the-job training or support for nearby properties. The role also supports property turns, vendor coordination, inspections, equipment maintenance and repair, and general property upkeep. It requires participation in an after-hours on-call rotation and availability to respond to applicable inclement weather situations. The work takes place in a professional environment with usually moderate noise.

Requirements

Experience in residential facilities maintenance.
Ability to perform each essential duty satisfactorily.
Must be available for an after-hours on-call rotation and prepared to respond to applicable inclement weather situations.
Ability to meet the physical demands of the role, including regularly talking, hearing, standing, walking, handling or feeling objects, and reaching; occasionally sitting, climbing or balancing, and stooping, kneeling, or crouching.
Ability to lift and/or move up to 50 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Perform work orders in a timely manner, ensuring quality and efficiency.
Close out work orders in the system, including using system tools for tracking.
Assist in the property turn process and coordinate with vendors for efficient execution.
Execute assigned preventative maintenance tasks to maintain property operations.
Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
Safely operate, maintain, and repair facility equipment while following safety protocols and best practices.
Escort on-site vendors and facilitate their work as needed.
Maintain a clean and orderly shop, storage, and back-of-house environment, with tools and supplies organized.
Assist with coordinating vendor services such as snow removal and landscaping.
Assist with curb appeal, trash collection, and cleaning as assigned.
Perform other duties assigned by the supervisor.
Serve as an American Campus representative and liaison in all interactions.