Service Technician
About The Position
Eastlink is currently seeking a Service Technician to join our team in Western, BC. The successful candidate is required to reside in or be willing to re-locate to this management area. As a member of an experienced in-field technical team, the Service Technician will be responsible providing superior customer service to our customers through the identification, troubleshooting and correction of service problems in the outside plant for both forward and return path. This will include any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services. Committed to maintaining our outside plant network in a timely and effective way, you will work towards the ultimate goal of providing the superior services that Eastlink is known for. Eastlink provides in-house technical and safety training as well as training on specific services and duties that will increase with experience to ensure you have the skills to succeed.
Requirements
- Graduate of a recognized Electronics program.
- Valid driver’s license coupled with a satisfactory driving record.
- Ability to manually lift, push and pull up to 90 lbs.
- Ability to work in inclement weather conditions (including snow, rain & cold).
- Ability to kneel, crouch and work above shoulders on occasion.
- Ability to work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines.
- Proactively demonstrate Occupational Health & Safety work safe practices.
Nice To Haves
- Relevant industry repair and maintenance experience.
- NCTI or SCTE training.
Responsibilities
- Providing superior customer service to our customers through the identification, troubleshooting and correction of service problems in the outside plant for both forward and return path.
- Addressing any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services.
- Maintaining our outside plant network in a timely and effective way.
- Working towards the ultimate goal of providing the superior services that Eastlink is known for.
Benefits
- In-house technical and safety training
- Training on specific services and duties that will increase with experience
- Opportunities for future growth within the organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
