Service Technician - Core at Sycamore Highlands

Greystar Management Services•Riverside, CA

5d•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas at the property meet company standards for cleanliness, appearance, safety, and functionality. The role is at a stabilized property with 275 units. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., and may change according to business needs. The position is eligible for a 40% housing discount. The technician completes service requests and preventative maintenance, prepares vacant apartments for leasing and move-in, manages maintenance supplies and inventory, and documents work. The role also supports upkeep of grounds and common areas, expense control, safety compliance, property inspections, and quality checks of vendor work. Some travel to other properties or training and business events may be required. Work includes being on call during evenings, weekends, and holidays.

Requirements

2–5 years of experience in general maintenance.
Working knowledge of electrical, plumbing, HVAC, mechanical systems, and general building repairs.
Experience troubleshooting and performing preventative and corrective maintenance.
Ability to use hand tools, power tools, and diagnostic equipment.
Ability to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.
EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
Certifications required by applicable state and local jurisdictions.
A valid driver's license to operate a golf cart on the property, depending on property size and if applicable.

Responsibilities

Complete work orders generated by resident service requests and perform preventative maintenance; diagnose problems and make repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-in by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused items to their designated locations, and notify the maintenance supervisor when supplies need to be reordered.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts instead of replacing them when possible, avoiding waste, and using tools and equipment correctly.
Attend routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
Periodically inspect contractors' and vendors' work, materials, and services to verify they meet required quality standards, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate its physical needs to management.

Benefits

40% housing discount, subject to discount and unit availability.
Medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.