Service Technician - 191 College

American Campus Communities•Auburn, AL
•Onsite

About The Position

The Service Technician is part of the property’s facilities maintenance team and reports to the Service Manager or Senior Service Manager. The role performs maintenance tasks and work orders and supports preventative maintenance to keep the property well-maintained for residents. The position may offer opportunities to gain certifications and develop facilities maintenance skills through on-the-job training or support for nearby properties. The technician is expected to be detail-oriented, safety-conscious, and committed to maintaining a clean environment. The role involves completing work orders, supporting property turns and vendor coordination, inspecting public areas and resident apartments, maintaining and repairing facility equipment, and contributing to overall property upkeep. The position includes an after-hours on-call rotation and requires availability to respond and prepare for inclement weather situations, as applicable.

Requirements

  • Experience in residential facilities maintenance.
  • Ability to perform the essential duties satisfactorily, including maintenance tasks and work orders.
  • Attention to detail and commitment to safety and cleanliness.
  • Ability to work independently while following established processes and safety standards.
  • Ability to meet the physical demands of the job, including regularly talking, hearing, standing, walking, handling or feeling objects, and reaching; occasionally sitting, climbing or balancing, and stooping, kneeling, or crouching.
  • Ability to lift and/or move up to 50 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Must be available for the after-hours on-call rotation and to respond and prepare for inclement weather situations, as applicable.

Nice To Haves

  • Experience in apartment maintenance or as a maintenance technician, or in a related field.
  • Readiness to develop skills and grow within facilities maintenance operations.

Responsibilities

  • Perform work orders in a timely manner while ensuring quality and efficiency.
  • Close out work orders in the system, including using system tools for tracking.
  • Assist with the property turn process and coordinate with vendors for efficient execution.
  • Execute assigned preventative maintenance tasks to maintain property operations.
  • Inspect public areas and resident apartments to ensure maintenance standards are met and sustained.
  • Safely operate, maintain, and repair facility equipment in accordance with safety protocols and best practices.
  • Escort on-site vendors and facilitate their work as needed.
  • Maintain a clean and orderly shop, storage, and back-of-house environment, keeping tools and supplies organized.
  • Assist with coordination of vendor services such as snow removal and landscaping.
  • Assist with curb appeal, trash collection, and cleaning as assigned.
  • Serve as an American Campus representative and liaison in all interactions.
  • Perform other duties as assigned by a supervisor.
  • Participate in an after-hours on-call rotation and be available to respond and prepare for inclement weather situations, as applicable.

Benefits

  • Dental insurance
  • Vision insurance
  • 401(k) with employer matching
  • Medical and dependent care flexible spending accounts (FSA)
  • Life insurance
  • Sick leave
  • Paid time off
  • Paid pregnancy and childbirth leave
  • Paid paternity leave
  • Health insurance
  • Health savings account (HSA) with employer matching
  • Short-term and long-term disability
  • Preferred membership pricing at local and national companies
  • CoreGiving Volunteer Days
  • Referral Program
  • Charity Matching Program
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