Service Technician-Infiniti of Tampa

Asbury Automotive Group•Tampa, FL

22h

About The Position

The Service Technician at Infiniti of Tampa completes routine repairs and maintenance on customer vehicles, performing general diagnosis and repairs with some assistance. Work may include light engine work; transmissions and clutches; drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold a majority of the relevant manufacturer certifications and to use the multi-point inspection form accurately on each vehicle. The role includes documenting work performed and recommended on repair orders, communicating with service advisors about additional work or delays, maintaining technician proficiency, and road-testing vehicles when necessary and practical. The technician performs diagnosis, repairs, and preventive maintenance; completes manufacturer and management-assigned training; and works toward customer satisfaction goals. The role also includes completing warranty repair-order documentation and timekeeping, reporting safety or integrity concerns to management, returning vehicles as clean as received, and completing compliance training on applicable regulations.

Requirements

Previous automotive technician experience.
Must have basic tools.
Strong technical and mechanical skills.
Ability to work as a team player and repetitively perform complex tasks.
At least 18 years of age.
Valid driver's license.
Ability to pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Perform routine vehicle repairs and general diagnosis, with some assistance, including work on engines, transmissions, clutches, drive shafts, electrical systems, HVAC, steering, and suspension.
Accurately complete the multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Road-test vehicles when necessary and practical to determine needed work and confirm completed repairs.
Perform diagnosis, vehicle repairs, and preventive or routine maintenance services.
Use manufacturer and management-provided technical training and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals.
Complete required work, notations, and timekeeping for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, customers, or employees.
Return customer vehicles as clean as they were before service.
Complete required training and comply with applicable federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
Safeguard customer vehicles, property, and information in compliance with applicable laws and company policy.

Benefits

Weekly pay.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible select management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings accounts.
Flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Paid volunteer hours through community service initiatives.
Employee referral program with bonus opportunities.