Service Technician (Move Team)(Full Time)
About The Position
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. It requires responding to dispatch calls for machine repairs, visiting existing customers to assess service adequacy, and resolving service complaints. The technician will diagnose machine malfunctions, dismantle machines for repair, inspect and replace parts, repair broken components, and test machine operation post-repair. Additionally, the role involves managing equipment inventory, preparing machines for installation, assisting with installations and removals, and operating mechanical equipment and tools.
Requirements
- Previous moving experience preferred.
- Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Nice To Haves
- Previous moving experience
Responsibilities
- Lead a two-person team responsible for vending machine installations, relocations, removals, and equipment setup.
- Serve as the primary driver for 26-foot and 30-foot food box trucks.
- Coordinate delivery schedules, equipment movement, and customer communication to ensure efficient daily operations.
- Drive the move truck from client to client and safely install, move, and remove vending equipment and micro-markets.
- Respond to dispatch calls for machine repairs using a company-owned vehicle.
- Call on existing customers to determine the adequacy of service and resolve service complaints.
- Visually inspect and listen to machines to determine causes of malfunctions.
- Dismantle machines to gain access to problem areas.
- Inspect parts to detect wear, misalignment, or other problems.
- Remove and replace worn or defective parts.
- Repair broken parts.
- Realign and adjust components.
- Test machine operation following repair.
- Review inventory and order parts.
- Ship and receive machines.
- Maintain equipment inventory.
- Prepare machines for installation at accounts.
- Assist in installations and removals.
- Set up and operate mechanical equipment and small hand tools, such as drills, grinders, and welding torches, for machine repair.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
