Manager - SOC Move Team

United Airlines•Denver, CO

3d•$102,220 - $133,194•Onsite

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. This role will manage and monitor the implementation of Aircraft Move Teams across the Hubs, as well as continuously develop and monitor training compliance for the program. Serves as the primary manager on duty for Move Team Operations and oversight of operational planning and execution. Provide consistent, ongoing strategic operational planning and communication to include planning and execution during Irregular operations, weather events and emergency situations. Primary liaison with Tech Ops, Flight Ops, CSC and SOC regarding Move Team operations. Provide consistent, ongoing strategic operational planning and communication to include planning and execution during Irregular operations, weather events and emergency situations. Primary liaison with Tech Ops, Flight Ops, CSC and SOC regarding Move Team operations. Support the station safety culture through strategic communication. Develop recovery plans to transition from IRROPS to normal operations. Identify strategic and innovative solutions to common problems with sustainability. Responsible for end of day reports, collateral duties and projects beyond the scope of daily job responsibilities. Provide leadership and development to Direct Reports

Requirements

High School Diploma/GED or education equivalent
3-5 years’ experience of airport operations experience
Basic experience in aircraft movement or previous ramp experience
Experience in leading a large group of employees
Strong leadership skills and capability to lead large cross-functional teams
Extensive knowledge of Airport Hub Operations
Proven track record for decisive action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
Ability to consistently lead and manage both controlled and uncontrolled operational environments while considering Safe, Caring, Dependable and Efficient decisions
Strong communicator and engagement practices
Ability to develop and produce data-driven reports for continuous improvement
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualifications
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Bachelor's degree
FAA / ATC basic communications experience
Extensive AO leadership

Responsibilities

Manage and monitor the implementation of Aircraft Move Teams across the Hubs
Continuously develop and monitor training compliance for the program
Serve as the primary manager on duty for Move Team Operations and oversight of operational planning and execution
Provide consistent, ongoing strategic operational planning and communication, including planning and execution during irregular operations, weather events, and emergency situations
Act as the primary liaison with Tech Ops, Flight Ops, CSC, and SOC regarding Move Team operations
Support the station safety culture through strategic communication
Develop recovery plans to transition from IRROPS to normal operations
Identify strategic and innovative solutions to common problems with sustainability
Responsible for end-of-day reports, collateral duties, and projects beyond the scope of daily job responsibilities
Provide leadership and development to Direct Reports